To ensure optimal selection and the best possible service we kindly ask that events be booked at least five business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.
We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count.
Events are billed in four-hour increments. Events exceeding the four-hour limit will be subject to additional service fees.
We kindly request that cancellations must be made three business days prior to the contracted event date.
Special diets are accommodated upon request, we kindly request that your needs be submitted on the online ordering form.
We handle and prepare egg, milk, wheat, shellfish, fish, soy, peanut, tree nut products, and other potential allergens in our food production areas. Due to our open kitchens that handle gluten, and other potential allergens, we cannot guarantee that any menu items made in-house are free of any potential allergen(s). We will make every effort to avoid cross-contact, if informed of the potential allergen(s) in advance.
All disposable serviceware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. We provide high quality disposable plastic ware. China and glassware is available for an additional charge of $2.19 per person held outside of the OU Center. Events held inside the OU Center will not incur china fees if china is requested.
Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non food tables are available for an additional $6.99 (85s & 114s) or $10.99 (90x156x120s), per table.
We request tax-exempt forms be faxed to our office three business days prior to the event.
Pitchers of water or large dispensers are available for conference, lectures and meetings on campus. The charge is $.59 per person, with a minimum charge of $5.09.
A form of payment (purchase order or credit card) is kindly requested three business days prior to the event date. We ask that contracts be paid in full within one business day following the event.
Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible.