Policies

To ensure optimal selection and the best possible service we kindly ask that events be booked at least five business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.

For all student menus...prices have been decreased as all items are "pick up" only at Trim Hall.

Due to new protocol procedures from the town of Wellesley, we need 45 days notice for all liquor licenses for catered events

Guest Counts

 

  • We kindly request a confirmed number of guests be specified 5 business days prior to the event. This number is considered the guaranteed guest count.
  • Based on the guest counts and quantities of menu items and equipment needs a waitstaff may be added to your order for setup needs and for replenishing of menu items

 

 

Event Time

 

  • Events are billed in four-hour increments. Events exceeding the four-hour limit will be subject to additional service fees.

 

Cancellation

 

  • We kindly request that cancellations must be made three business days prior to the contracted event date.

 

Equipment

 

  • Equipment that is used for an event that goes missing when we retrive will result in a replacement charge. 
  • Chartwells does not mix our services or equipment with outside vendors.

 

Special Diets

 

  • Special diets are accommodated upon request, we kindly request that your needs be submitted on the online ordering form.
  • We handle and prepare egg, milk, wheat, shellfish, fish, soy, peanut, tree nut products, and other potential allergens in our food production areas. 
  • Due to our open kitchens that handle gluten, and other potential allergens, we cannot guarantee that any menu items made in-house are free of any potential allergen(s). 
  • We will make every effort to avoid cross-contact, if informed of the potential allergen(s) in advance.

 

Service and China

 

  • All disposable service ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. 
  • We provide high quality disposable plastic ware. 
  • China and glassware is available for an additional charge of $2.50 per person 
  • Events that have large amounts of HOT food items may be subject to additional waitstaff fees in order to execute the equipment and changing of food pans.

 

Linen

 

  • Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non food tables are available for an additional $10.99 (85s & 114s) or $10.99 (90x156x120s), per table.

 

Tax Exempt

 

  • We request tax-exempt forms be faxed to our office three business days prior to the event.

 

Water Setup

 

  • Pitchers of water or large dispensers are available for conference, lectures and meetings on campus. 
  • The charge is $.59 per person, with a minimum charge of $5.09.

 

Billing & Payment

 

  • A form of payment (purchase order or credit card) is kindly requested three business days prior to the event date. 
  • We ask that contracts be paid in full within one business day following the event.
  • Orders of less than $100 may result in a $25 delivery fee.

 

Special Diets

 

  • Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible.

 

Babson College
231 Forest Street
Babson Park, MA 02457
(781) 239-4403